Terms and Conditions

Yes. To ensure a smoother resolution process, submitting an unboxing video is mandatory for addressing any concerns. Refunds or replacements will not be initiated without this crucial piece of visual evidence.

Our commitment to replacing damaged items is unwavering. We will arrange for replacements; however, please note that refunds will not be provided in such cases unless we do not have the same product to replace it.

Once you've placed an order and it is confirmed, it is considered final and binding. We regret to inform you that we are unable to accommodate any requests for cancellations or modifications in any way.

Prepaid Orders: The expected delivery time ranges from 2 to 8 working days, depending on your location and product availability.

Cash on Delivery: If you opt for COD, please be prepared for a delivery timeline exceeding 11 working days due to the nature of the payment method.

No. Refunds will not be processed for any reason regarding personal preference. If you simply don't like the product, it cannot be exchanged or refunded.

The delivery of your order will be managed by a reliable third-party shipping company. Please understand that certain circumstances, such as natural disasters, weather conditions, logistical challenges, or unforeseen events, might cause delays in the delivery schedule. We appreciate your patience during such instances.

For prepaid orders, please inform us immediately if the courier boy asks for additional charges at the time of delivery. In the case of prepaid orders, you will never need to pay any amount other than the amount given on our website at checkout.

Refunds are strictly limited to the following reasons:
1. In the event that a damaged product is received and we do not have the same product to replace it.
2. In the unlikely event that the customer receives the wrong product (You must inform us within 24 hours of receiving the product, otherwise we cannot do anything).

No other reasons will be refunded.